Shipping policy
Sogno does not refund shipping charges, including return shipping costs. We do not provide prepaid return labels. For returns, you are welcome to use any trackable shipping method of your choice. However, please note that we are not responsible for any lost or damaged packages during transit and cannot offer refunds for such issues.
We suggest using a reliable, trackable service to ensure your return arrives safely. Once received, we will process your return promptly.
Please email us for more details: info@sognocreations.com